Zimbra Premier Support
Zimbra Open Source Edition Support. We love, embrace and contribute to Open Source, and we are sure you do too. But to be honest – sometimes it isn’t all your company needs. Buy a Zimbra Premier Support - technical support - for Zimbra Collaboration Suite or other Email Software at CDWG.com. Zimbra Collaboration 8.6 Product Edition Comparison for Service Providers 2 Desktop Clients Professional Standard. Zimbra Premier Support (24x7) $ $ $ $ Zimbra. XMission offers an array of Zimbra licensing and official Zimbra Support services direct to end-users running on-site Zimbra mail servers. Available options include Zimbra Collaboration licensing and support, Zimbra Talk licensing and support, Zimbra Suite Plus licensing and support, and official Zimbra Support for Open Source Edition.
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XMission provides an range of Zimbra licensing and standard Zimbra Support services immediate to end-users operating on-site Zimbra mail servers. Accessible options include Zimbra Collaboration licensing and support, Zimbra Talk licensing and support, Zimbra Selection Plus licensing ánd support, and formal Zimbra Support for Open Source Version. How it functions.
Customers purchase licensing and/ór support from XMissión. XMission functions the purchase with Zimbra. After that all Zimbra Iicensing and support services are offered by Zimbra.com directly. The license key offered via e-mail supports brand-new activations, as nicely as activating trial versions that are usually about to terminate or have got ended, and renewing existing permit. XMission fees retail prices for licensing and support. Discount rates are accessible to academic, government, and non-profit agencies. Zimbra.com provides support for all licensing clients at the hyperlinks below.
Customers can also engage XMission for compensated support or expert solutions for solutions such as: integrating external systems, consultations, and unusual support requirements. Demands can become delivered to zimbrasales@xmissión.com noting Zimbrá Licensing Support in the subject series. Zimbra Permit And Support Options. Material. Zimbra Purchase Choices Across all Zimbrá licensing there are usually two buying options obtainable. A expression membership or a one time perpetual buy of the licenses. Membership.
One and two yr term subscribers are available with multi-year membership discounts. For the length of time of the subscription, customers are titled to main and small release up-dates and Zimbra Regular or Top Support, portal accessibility and more. Licenses renew every calendar year structured on the day of purchase. Clients who do not restore their yearly subscription will reduce the ideal to make use of the software program. This differs from a perpetual permit which entitles clients permanent make use of of the software program. This is certainly a long lasting software license buy for the main release version you are buying. A 1st year term support contract is needed at the period of buy.
Zimbra Support can end up being purchased in either á one or twó season expression and will be in inclusion to the permit cost. Zimbra support agreements entitle you to all main and minimal release up-dates, portal accessibility and even more. Support contracts should become restored on or before the wedding anniversary day of purchase to prevent reduction of support services and software assurance. Perpetual licenses provide the most cost-effective licensing design for a muIti-year deployment. Zimbrá Collaboration Mailboxes Zimbra defines a mailbox license as an account with a bodily email inbox and typically is supposed to be to one individual. Obtainable Zimbra Cooperation mailbox types:.
Professional Edition. Supports email, connections, calendar, duties, briefcase, and choices. Zimbra 8.8.6 and upward adds chat, push, and the NG quests. Supports Zimbra Connector for Microsoft View (ZCO), support fór ActiveSync and contains Zimbra Archiving Development. Standard Release. Supports email, contacts, appointments, tasks, briefcase, and choices. Zimbra 8.8.6 and upward adds chat, commute, and the NG segments.
Standard Release licensing does not consist of Zimbra Connector for Microsoft Perspective (ZCO), ActiveSync ór Zimbra Archiving Breakthrough discovery. Notice: Clients may combine and complement mailbox sorts, however there is definitely a minimum amount purchase necessity of 25 chairs per mail box kind. Zimbra Support Options Support options accessible from Zimbra.cóm for all amounts of Zimbra licensing and Zimbra add-on items:. Regular Support and Subscription (SnS).
Unlimited e-mail support occurrences - Company hours cell phone support - Software upgrade defense. Premier Assistance and Membership (SnS). Unlimited email support incidents - Company hours telephone support - 24x7 problems support (system downtime just) - Software update protection Note: The annual cost difference between Regular and Leading support is certainly nominal.
XMission suggests that clients purchase Premier assistance for the first year, when you are usually more likely to need extra help, and then consider Standard on subsequent renewal intervals if cost is a problem. View for Mac pc Network Version customers can include EWS (Exchange Web Services) for indigenous Outlook for Macintosh efficiency to their installation via this ádd-on licensing. Perspective for Mac efficiency - 'EWS licensing' is definitely an various license subscription.
Obtainable for Zimbra Collaboration 8.5 and increased only. Order in 25 mail box installments with a 25 mail box minimum purchase Zimbra Chat Zimbra Talk enables your Zimbra server (Network Release) to sponsor live chats, video conferences, audio conversations, group document editing and enhancing, plus file and screen sharing all from yóur Zimbra webmail.
Zimbrá Chat - Is usually an elective license membership accessible for System Edition installation. Obtainable for Zimbra Cooperation 8.5 and increased only. Order in 25 mailbox increments with a 25 mail box minimum purchase. Support for Zimbra Talk is purchased at the same service degree as your System Version licensing Zimbra Talk is not really obtainable for perpetual buy at this period. (January 2018) Zimbra provides no instant programs to alter this. Zimbra Talk is subscription just. Zimbra Suite Plus XMission markets the full Zimbra Package Plus (ZSP) deal which is certainly a broad range of add-on tools for both System Model (NE) and Open Source Release (OSE).
Buy solitary add-on equipment or the whole package. A Zimbra support contract is required with any ZSP buy. Zimbra provides a deep discount for OSE support when matched with these ádd-ons. Zimbra Backup Plus Back again up every individual product and event on your server with split-second precision.Specifically created to prevent data reduction. Zimbra Admin Plus Give Delegated Admin privileges to customers on your server so they can carry out user administration tasks, like as setting quotas, changing COS variables and setting up user limitations for your domains. Zimbra HSM Plus HSM allows you to take care of multiple volumes and HSM plans through the Zimbra Selection Plus Management Zimlet, providing you the tools to manage and take care of your storage space efficiently.
Zimbra Cell In addition Zimbra Mobile phone Plus allows your customers to synchronize their Zimbra mailbox with their cellular products through the common Exchange ActiveSync protocol, natively supported by the huge majority of cellular devices. Additional information: Ordering Zimbra Permits. Important - Purchases consider 3-5 business days to comprehensive after payment processes.
Zimbra licensing sales are dealt with by our Zimbra Item Supervisor, zimbrasales@xmission.com, 877-964-7746 times 105. Non-profits, federal government, and academic entities qualify for unique pricing. Non-profits must provide a copy of their 501c3 certification and Schools must offer a copy of their Condition charter paperwork. Zimbra Renewals An essential notice about renewals.
Zimbra adds a +20% late fee to any ended support and or licensing package deal at renewal. Be particular to monitor your purchase and restoration date and contact your XMission sales representative to renew on time. Reference area 3, 3.1, bullet stage 3. If you formerly bought Zimbra licensing ór support ánd it offers expired, the over link explains the costs linked with restoration.
Customers have got to pay out for phrase back to the expiry day of the last agreement, pay the current term charges, plus spend the +20% late charge. Zimbra Support for Open up Source Edition Zimbra Open up Source Support provides the same level technical support for Open Source Version as compensated Network Model customers obtain. Zimbra Open Source Model Support provides many advantages for Zimbra's i9000 open resource user foundation.
Learn to keep your OSE e-mail business-ready and take pleasure in the peacefulness of thoughts provided with paid support. You must buy support for aIl mailboxes provisioned ón the system in 25 mail box increments. There is a command to operate, while we view, to verify the mail box count before the order can practice.
Zimbra Open up Source Support is definitely $9 per mailbox annually when bought as a stand-alone assistance. Combined with any component from Zimbra Package Plus and the fee drops to $3 per mail box yearly. The full Zimbra Package Plus package deal paired with support costs about $1.25 per mail box monthly.
Contact zimbrasales@xmission.cóm for a quote. Zimbra Management. Download the latest ZCS Network Edition. Setting up XMission'beds SpamCatcher SMTP feed with your Zimbra email server -. Posting the Connector for Outlook with your users.
The Zimbra Connection for Microsoft View can be discovered on your Zimbra machine once it will be set up. You also find additional downloads, like Migration Wizards too. Zimbra downloads Link (replace 'yourservername' and 'instance.com' with your real server title and domain name):. Notice to admins: Pér the Zimbra conditions and problems accepted upon set up of the permit, there is usually no method to recapture the permit and hence no money back guarantee chance. Zimbra.com Support Read through this blog post on greatest methods for opening a support case with Zimbrá -. This support ovérview document is considered a must examine for licensing clients.